Ok, first of all thats joke. Four hours to fix the bug with the boxes? Thats more time than it took to apply the update in the first place. More time than its taken to apply any update as far as I know.
Now this post was not made becuase I need to play MxO or anything like that. But is SOE really that inefficient? That they need so much time to apply a seemingly small update. Maybe it comes down to having such a small team or not having a Test Server, but i'm not so sure.
Or maybe this is just the Update 53 Hotfix all over again.
The post says "Server Software Update" i don't believe it has anything to do with a patch for the game..
Maintenance, that's just how it is. Nearly all MMO-games have this long a downtime, so I really don't see the problem. In LOTRO there is a downtime of 2-3 hours every week, even when it seems there is nothing to "fix".
Long downtimes.
They happen. Don't see what the problem is.
Do yourself a favor; go outside and get some fresh air and don't ever come back. <3.
Now this post was not made becuase I need to play MxO or anything like that.