Authentication server trouble

**Yasamuu**

Anyone having some issues with logging in on the forums/game?

**ChloeAnn**

Im in game... so I dunno... havent tried to log out or anything, but I still get that character written in the database so... *shrugs* SMILEY

**Lies**

My friend is getting a "Authentication has timed out" message.

**TheEx**

I just had about 45 minutes of downtime due to authentication problems, but I think it was actually a Station problem. When I couldn't log in here, I tried logging in at station.com and received an error code about the authentication timing out. It passed for me though after about 45 minutes

**Anamodiel**

This was not me, and the person who had this conversation was unable to log in to post this. Reason why people can't log in is in bold.

TSR Mario N: Hi, my name is TSR Mario N. One moment please, while I read your question.
(deleted): My question doesn't give why I'm here.
TSR Mario N: What is the error?
(deleted): This is not my usual account. My usual account is the name (deleted). You can verify that because both accounts are under the same email address: (deleted)
TSR Mario N: What is the issue you are having?
(deleted): I tried logging into the Matrix Online forums and it said Invalid Username or Password. I tried going to technical support but it gave me the same error. I did the temporary password thing and it still says invalid.
TSR Mario N: At the moment we are having a login server issue which is being looked at should be be solved soon. My apologies for the delay our ETA is 2-3 hours. Is there anything else I can assist you with today?
(deleted): Yeah, what if my account is still unable to be used tomorrow, when technical support is down?
TSR Mario N: It will be.
(deleted): And if it isn't?
TSR Mario N: Then we will most likely be working tomorrow to get this issue done.
(deleted): No offense, but SOE is full of errors. My temporary password may have screwed something up.
(deleted): All right. I'm going to tie Brenlo to a chair and force feed him Matrix Online videos if it doesn't work tommorrow.
(deleted): Thank you! =D
TSR Mario N: Thank you for visiting our Sony Online Entertainment customer support chat. Take care and have a good evening!
TSR Mario N Has Disconnected

Tenshi

Oh my, looks like i'll stay logged in for a while then =P

**Neoteny**

The issue's fixed, I believe. I was unable to login from 8:41 Eastern to 9:40ish Eastern, but everything works now.

**Stack**

w00t! It works again!

It was funny, though--I came here after I realized I couldn't log into the game and found this topic, and I tried logging in to reply that I was having the same problem, but then I couldn't log into the forums, either -_-

**nubious81**

same here so i took a break to watch spiderman 3 on blu ray awsome blu ray movie by the way glad to see there up now SMILEY

**Michael1**

Lies wrote:

My friend is getting a "Authentication has timed out" message.

I get this message all the time. :\