launcher patch error

**jl10899**

after trying to download mxo to my new laptop which yes has vista i keep running into this problem once it starts to patch pythonmxo.dll it brings up this error patch system error (result code -30) unable to move/rename a file. and i bought it from direct to drive or whatver is on download now

**jeffers**

Ok, if you go to the game directory (either C:\Program Files\Monolith Productions\The Matrix Online or C:\Program Files\Sony\The Matrix Online I think) and look for two folders which begin with an _ and delete them. Then try opening the game again and patching to see if that makes any difference.

Jeffers

**jl10899**

ermm i deleted something before i read your post and it made it so the launcher never comes up now, i tryed a uninstal reinstal to try and fix my blunder and its still broke, i think i just have to get a transfer cable and hook it up

**jeffers**

Do you get any error message?

What happens if you go into the game directory and double click on the file called launcher.exe?

Also, in your game directory, do you have a file called useropts.cfg?

Jeffers

**phi**

It sounds like a file permissions error. I'll have Vista Ultimate after March 16th and will be able to answer those questions with a bit more authority. Make sure your system account has permissions to install programs. (or get someone who knows how to do this to make the cahnge for you)

As for "I deleted something and now the launcher doesn't even load" *bangs head on desk*

Look in your install directory. If you have the file matrix.exe make a copy and rename the copy to launcher.exe

Then make a shortcut to launcher.exe on your desktop and run the shortcut.

TSRBradG

Hello jl10899,

To go back to your original issue, did you set compatablity?

These instructions will help you load any Windows XP game in Vista:

1. Right click on the program launch icon

2. Left click on "Properties".

3. In the new window that pops up click on the "Compatibility" tab.

4. In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:"

5. In the drop down list make certain that "Windows XP (Service Pack 2)" is selected.

6. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.

7. Click on "Apply" then click on "Ok".

8. Double click on the program launch icon.