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new player...login trouble
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The Matrix Online » Top » Community » Redpill Rescue Previous Topic  |  Next Topic      Go to Page: 1 , 2  Next
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Coppertop

Joined: Feb 5, 2009
Messages: 5
Location: Connecticut
Offline

Hey everyone, just getting into this game and having trouble simply logging in which is frusterating to no end. I have already used my game code to subscribe via station.com, but when I start the software I get an error message on the web browser and no way to login. Is there any way to get around this or does this simply mean the system is down? Thanks in advance for any help.



Systemic Anomaly

Joined: Aug 15, 2005
Messages: 8893
Location: The Indutiae Faction: Fallen Horizon Organisation: Zion Server: Recursion Operative Level: 50
Offline

Well right now the servers are going over their weekly reboot, so that is why you are having trouble at the moment.

Nice username.




Coppertop

Joined: Feb 5, 2009
Messages: 5
Location: Connecticut
Offline

haha haven't gotten around to creating one. thanks for the help.



Systemic Anomaly

Joined: Aug 15, 2005
Messages: 2650
Location: --Everywhere-- Server: Vector - Hostile Faction: The Duality Organization: Zion
Offline

Let's see you memorize that login data.

 

Laters




Fansite Operator

Joined: Aug 16, 2005
Messages: 8129
Location: UK -------- Instance: Syntax --- Organisation: Zion - Faction: Omega Syndicate
Offline

Hmm... can't remember the words user and name looking anything like product and key but hey, to each their own.




Coppertop

Joined: Feb 5, 2009
Messages: 5
Location: Connecticut
Offline

lmao i have no idea how that happened. apparently i should get more sleep.



Enlightened Mind

Joined: Mar 7, 2008
Messages: 269
Offline

Aquatium. wrote:

Nice username.

This! lmao




Fansite Operator

Joined: Aug 16, 2005
Messages: 8129
Location: UK -------- Instance: Syntax --- Organisation: Zion - Faction: Omega Syndicate
Offline

MATRXGAMKEYJ7BHP6HKCJMCCECMNNN wrote:

lmao i have no idea how that happened. apparently i should get more sleep.


Heh, np.

Just get in touch with Virrago here on the boards and request a name change.




Redpill

Joined: Aug 4, 2008
Messages: 1
Offline

How long does that normally take I was loged in and got kick out but didnt see any messages or that?



Jacked Out

Joined: Dec 27, 2006
Messages: 6256
Location: The Real World This is how MxO ends: Not with a bang but a whimper
Offline

Couple of hours usually. On an update week downtime can last a little while longer.. if everything goes according to plan.



Coppertop

Joined: Feb 5, 2009
Messages: 5
Location: Connecticut
Offline

once again thanks....how should i go about requesting the name change? i'm unable to send Virrago a private message and I don't see a particular board where such things are addressed.



Mainframe Invader

Joined: Aug 9, 2006
Messages: 411
Location: Australia
Offline

You will see a message in your system log above your chat box. It counts down from 15 mins before the shutdown, you probably didnt notice. Usually downtime is 30 mins to 1 hour but if they are releasing any new content it could take hours. But that aint supposed to happen till next week so it should be up soon.




Mainframe Invader

Joined: Aug 9, 2006
Messages: 411
Location: Australia
Offline

MATRXGAMKEYJ7BHP6HKCJMCCECMNNN wrote:

once again thanks....how should i go about requesting the name change? i'm unable to send Virrago a private message and I don't see a particular board where such things are addressed.

Click on the following link and then click "View your service history". It will take you to a login screen, put in your account details. It will take you to the same website that is used for ingame support. Then either send them a support email or wait till the SOE office opens and use the chat support.

http://www.station.sony.com/en/support/

 

Hope it helps


Message edited by Zenom on 02/05/2009 05:48:57.



Coppertop

Joined: Feb 5, 2009
Messages: 5
Location: Connecticut
Offline

thanks.....i love all the help for an idiot newb such as myself.



Mainframe Invader

Joined: Aug 9, 2006
Messages: 411
Location: Australia
Offline

MATRXGAMKEYJ7BHP6HKCJMCCECMNNN wrote:

thanks.....i love all the help for an idiot newb such as myself.

We were all idiot newbs once dude.... and some of us still are SMILEY


 
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