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 06/03/2009 21:11:11
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Virulent Mind
Joined: Oct 17, 2006
Messages: 114
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I'm having the same problems with my launcher and I am not the least bit surprised.
It seems that everything on SOE's end is done on the fly, which shows a lack of management ability, technical insight and all around plain common sense.
Just keep pissing off "your" community one more last time.
Message edited by SicFaith on 06/03/2009 21:11:24.
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06/03/2009 21:31:49
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Transcendent
Joined: Mar 9, 2007
Messages: 1823
Location: Eshean West
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Aww, dang it. No more PM's for me again.
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06/03/2009 21:46:45
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Mainframe Invader
Joined: Jan 6, 2007
Messages: 801
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SicFaith wrote: I'm having the same problems with my launcher...
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06/03/2009 22:03:25
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Ascendent Logic
Joined: Oct 1, 2005
Messages: 620
Location: Eastern US
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Demedrian wrote: Doooomed...
DOOOOOOOMED!!
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06/04/2009 00:11:26
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Ascendent Logic
Joined: Dec 23, 2005
Messages: 824
Location: Syntax
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its back up i think
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06/04/2009 00:58:55
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Free Mind
Joined: Sep 16, 2008
Messages: 124
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Not for me.
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06/04/2009 01:04:41
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Enlightened Mind
Joined: Aug 16, 2005
Messages: 23
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Me neither.. *sigh*
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06/04/2009 01:07:46
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Ascendent Logic
Joined: Mar 10, 2006
Messages: 2086
Location: In the Matrix
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Still down for me... -_- I think SOE is making sure we don't come back....
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06/04/2009 01:26:42
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Ascendent Logic
Joined: Sep 4, 2005
Messages: 702
Location: Input-Hostile
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lovely another mess up by SOE, hopefully we get a response to this problem quickly as humanly possible.
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06/04/2009 01:36:34
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Ascendent Logic
Joined: Mar 10, 2006
Messages: 2086
Location: In the Matrix
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kaosdevil wrote: lovely another mess up by SOE, hopefully we get a response to this problem quickly as humanly possible.
Yea on July 30th 
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06/04/2009 01:45:56
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Systemic Anomaly
Joined: Aug 16, 2005
Messages: 4217
Location: HvCFT Aggregator, The Glitch Society, Syntax
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I'm sure they said there'd be no more customer support for MxO beginning June the 1st. So... we may be screwed. Of course, if that's the case I'm not going to believe for one second that this foul-up was a genuine accident.
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06/04/2009 01:48:37
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Ascendent Logic
Joined: Mar 10, 2006
Messages: 2086
Location: In the Matrix
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Procurator wrote: I'm sure they said there'd be no more customer support for MxO beginning June the 1st. So... we may be screwed. Of course, if that's the case I'm not going to believe for one second that this foul-up was a genuine accident.
Ok, I went to their support website, and I sent them an e-mail explaining the problem and sent them my screenshot.
Hopefully you are wrong and they will fix this.
Message edited by MetaLogic on 06/04/2009 01:55:29.
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06/04/2009 01:54:47
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Systemic Anomaly
Joined: Aug 19, 2005
Messages: 1132
Location: London Organization: EPN Faction: E Pluribus Neo Server: Syntax
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They are really really trying to keep us all as paying SOE customers
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06/04/2009 02:05:23
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Ascendent Logic
Joined: Mar 10, 2006
Messages: 2086
Location: In the Matrix
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Procurator wrote: I'm sure they said there'd be no more customer support for MxO beginning June the 1st. So... we may be screwed. Of course, if that's the case I'm not going to believe for one second that this foul-up was a genuine accident.
Oh and you are right, it was mentioned in the e-mail they sent out to everyone. Sony Online Entertainment (SOE) will suspend commercial services of THE MATRIX ONLINE (MxO). However, SOE will continue to operate the game service and players will still be able to play MxO through July 31, 2009. As of June 1, 2009, SOE will no longer offer customer support or provide updates for MxO.
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06/04/2009 02:31:01
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Jacked Out
Joined: Nov 17, 2005
Messages: 5141
Location: Germany
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Procurator wrote: I'm sure they said there'd be no more customer support for MxO beginning June the 1st. So... we may be screwed. Of course, if that's the case I'm not going to believe for one second that this foul-up was a genuine accident.
I would PHONE THEM. Their online support doesn't work anymore, obviously, but the phone support does. PHONE THEM.
Also, yesterday I've experienced a 2 minute problem - the forums were down and so was the game.
So probably just some technical issues they're having.
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