Hello all, it would seem various folks are having issues with screen shots taken in MxO while running Vista. At this time we are not sure if the problem is with MxO or with Vista. So in an effort to help us track down the issue I would like to request that anyone having this issue, or others, please post your dxdiag and if the issue is graphics one a screen shot example of the issue.

Please see the sticky thread http://forums.station.sony.com/mxo/..._id=12400000037  for the guide lines on posting issues as it applies to this thread.

We would like to narrow down and hopefully find a fixes for these issues and the communities help in this would be invaluable.

Please realize that if your post doesn't deal with the topic or further the investigation relating to the topic it may be removed as we envision this thread may get many posts and we would like to keep it organized. 

Thank you.

To summarize, these are the four issues we currently consider Vista-specific:


1) Fixed lighting on character child models
 
Character child models (hands and faces) are lit differently than the rest of the body. When standing still, they are lit brightly from North and South, and in shadow on the sides facing East and West. This lighting does not update if the character animates while standing in place; for instance, your face is in shadow when facing East (even if the sun is shining directly on it), and if you do the /lookaround emote to make your head turn left and right, the dark shadow stays fixed on the front of your face even when your head turns to look North and South as the emote animation plays.
 
Richworld pedestrians, whose faces are built into the main body, rather than attached as children, do not have the face lighting problem.
 
 
2) Texture corruption with character shadows enabled
 
When Character Shadows are enabled in the advanced graphics window, texture corruption may occur on parts of characters, or on the entire world when standing in certain spots and facing certain directions. By "corruption," I mean that the textures are rendered either as a single flat color, or as a dithered pattern.
 
 
3) Black screenshots with anti-aliasing enabled
 
Screenshots, either jpg or bmp, come out entirely black with Anti-aliasing enabled in the advanced graphics options panel. This only occurs when running full-screen (AA doesn't work when running in a window) at a resolution other than the desktop resolution; if you run at the desktop resolution, full-screen, with AA, screenshots work normally.
 
 
4) Female with nose ring has metallic shiny chest
 
A female with the facial style that includes a nose-ring model gets a shiny specular highlight on her upper torso. It appears that at least with the female, the nose ring's specular image map, which should be rendering only on the ring part of the face child model, is rendering on the character's chest.

For the Screen Shot issues please include the following information for your posts.

• Does it occur to .bmp, .jpeg, or both file types?
• Does it occur if the screen shot is taken while in windowed mode?
• Does it occur if use you use the Print Screen functionality from your keyboard instead of the MxO hot keys?

Thank you for your assistance.

Ah ha! Finally. Thank you, 9mm. Though there is more problems than just the screenshot one, I also feel that screenshots are a priority.

The problem happens repeatedly while using fullscreen mode (For me, this means using 1280x1024 on a 19" SAMSUNG monitor, but I have also tried it at 1024x768 for testing). It produces a totally black JPEG at whatever resolution when using F12. F12+SHIFT renders the same thing as a BMP. A printscreen capture in-game is also totally black when pasted into MS Paint or Photoshop later. So far the only method for taking screenshots in-game is FRAPS, but that's besides the point.

Windowed mode is stranger. At higher resolutions (Beyond 1024x768), a screenshot will be all black. But when in Windowed mode and using 1024x768 or lower it produces a screenshot normally (Minus anti-aliasing, due to the nature of Windowed mode, unfortunately).

I will post my updated DXDIAG shortly.

Sykin wrote:

Ah ha! Finally. Thank you, 9mm. Though there is more problems than just the screenshot one, I also feel that screenshots are a priority.

The problem happens repeatedly while using fullscreen mode (For me, this means using 1280x1024 on a 19" SAMSUNG monitor, but I have also tried it at 1024x768 for testing). It produces a totally black JPEG at whatever resolution when using F12. F12+SHIFT renders the same thing as a BMP. A printscreen capture in-game is also totally black when pasted into MS Paint or Photoshop later. So far the only method for taking screenshots in-game is FRAPS, but that's besides the point.

Windowed mode is stranger. At higher resolutions (Beyond 1024x76, a screenshot will be all black. But when in Windowed mode and using 1024x768 or lower it produces a screenshot normally (Minus anti-aliasing, due to the nature of Windowed mode, unfortunately).

I will post my updated DXDIAG shortly.

How about 1024x768 and 800x600, full screen, no AA?

Rarebit wrote:

Sykin wrote:

Ah ha! Finally. Thank you, 9mm. Though there is more problems than just the screenshot one, I also feel that screenshots are a priority.

The problem happens repeatedly while using fullscreen mode (For me, this means using 1280x1024 on a 19" SAMSUNG monitor, but I have also tried it at 1024x768 for testing). It produces a totally black JPEG at whatever resolution when using F12. F12+SHIFT renders the same thing as a BMP. A printscreen capture in-game is also totally black when pasted into MS Paint or Photoshop later. So far the only method for taking screenshots in-game is FRAPS, but that's besides the point.

Windowed mode is stranger. At higher resolutions (Beyond 1024x768), a screenshot will be all black. But when in Windowed mode and using 1024x768 or lower it produces a screenshot normally (Minus anti-aliasing, due to the nature of Windowed mode, unfortunately).

I will post my updated DXDIAG shortly.

How about 1024x768 and 800x600, full screen, no AA?

It works!! t3h Proof: