Station.com
Sign In Join Free Why Join?
Sony Online Entertainment
Community Store My Account Help
  Search   |   Recent Topics   |   Member Listing   |   Back to home page
BIG Problem
Search inside this topic:
The Matrix Online » Top » Community » General Discussion Previous Topic  |  Next Topic
Author Message


Jacked Out

Joined: Dec 26, 2008
Messages: 87
Offline

when i was playing the game and transported my screen went black for a while so i cut the game off and tried to log back in but it said i could becuz my character was in use....what in sams hell is going on...can u help me



Vindicator

Joined: Aug 15, 2005
Messages: 2967
Location: HvCft Nuria
Offline

Don't panic first of all, this happens to all of us at one point or another. 

First, give it about 5 minutes and try to log in again.  If i keeps giving you the message, PM TSR-ChrisL with this info, quoted from him:

"You need to PM me your station name, server, character and last 4 of the card for verification. Just a reminder please remember that I am only in the office monday through friday from 10:00 AM PST to 7:00 PM PST. I do try to get this fixed as quickly as I can though when I do receive a PM."

 

Hope this helps! SMILEY

 




Femme Fatale

Joined: Aug 22, 2005
Messages: 2780
Offline

restarting your computer also works, well It does for me atleast.




Jacked Out

Joined: Dec 26, 2008
Messages: 87
Offline

now it seems like its not negotiating with the server so it just doesn't load and then afterwards it then says session timed out...logging out...but i PM him hopefully this can be fixed



MC Photographer

Joined: May 26, 2006
Messages: 2969
Location: Syntax
Offline

Best better would probably to go here, clicking on the In-Game Support tab and filling it out.




Jacked Out

Joined: Sep 15, 2008
Messages: 18
Offline

another quick trick is create a charachter on another server and log onto it then back to your original charachter and server you were playing it seems to reset it that way also..



Mainframe Invader

Joined: Aug 9, 2006
Messages: 411
Location: Australia
Offline

you know there is a ccr system ingame or from the website to get help with technical problems.. you dont need to post a thread everytime something wierd happens.




Femme Fatale

Joined: Oct 27, 2007
Messages: 1223
Offline

That's true but I've heard there's some kind of problem with the CCR system right now.  Plus I think most of the staff are off on holiday. 




Systemic Anomaly

Joined: Aug 22, 2005
Messages: 3295
Location: Lost in La Mancha
Offline

natedogg420 wrote:

another quick trick is create a charachter on another server and log onto it then back to your original charachter and server you were playing it seems to reset it that way also..


That always works for me too.  If I'm stuck and it says character in use, that means the server mistakenly thinks your still logged in when your not.   So then, I just log on to a noob alt on another server for a few minutes.  Then, the database realizes your on as NubAlt or whatever and releases your main.




Mainframe Invader

Joined: Aug 9, 2006
Messages: 411
Location: Australia
Offline

Cadsuane wrote:

That's true but I've heard there's some kind of problem with the CCR system right now.  Plus I think most of the staff are off on holiday. 

The reason i bring it up is because the guy has created alot of threads due to issues he has ingames (which we all have). I just dont see the need to clog up the forum. If the CCR system is not working you can PM a csr on the forum too.


 
The Matrix Online » Top » Community » General Discussion
Go to:   

Version 2.2.7.43