Procurator wrote:
This is absurd. One final slap in the face from SOE, giving us four days to resubscribe before they lock us out. Are they that dedicated to ticking us off that they're willing to lose hundreds - possibly thousands - of dollars in people coming back for the last hoorah? I'm struggling to understand the sheer stupidity.
SOE customer relations logic = brain aneuroism
So yea, I spent a whole day on trying to resuscribe yesterday, but some sort of error didn't let me.Now, it's June 1st... and too late. Awesome.
Yes... I'm not all too pleased either. I just found out about MxO being shut down yesterday and *BY ACCIDENT* saw the June 1st post. Granted, I don't surf the MxO forums... so I suppose it's my own fault for not knowing before yesterday. That aside, MxO was a big part of my life for 1-2 years, the second I heard it was being shut down I felt a sadness come over me. All the experiences I had, the people, the conversations... getting sucked into the MxO was one of the best things that has ever happened to me. As odd as that may sound.
Anyway, I was able to resubscribe with no problems, but I had issues trying to get Mr. O reactivated. It kept giving me an error message when trying to use a US credit card and even puked on me when trying to use his UK credit card. What gives?!! It's the same freaking card he used back in the day. I don't get it. And now that it's June 1st he has no chance of jacking back in.
And what exactly is SOE getting out of having the June 1 cut off. They HAVE to know that tons of people are going to want to come back for the last month or so. I'm willing to bet that even those who could care less if MxO dies would still come back. It may not be the same MxO as it was 2-3 years ago, but I know most of the dedicated players of 2-3 years ago would pay their money to be there at the end. Having open reactivations until the end would only give the MxO one last confidence boost and not leave the players with the sour taste they've had in their mouths for so long.
Way to go SOE...
zeroone506 wrote:
Actually i resubbed someone today, it still let me and now they are back ingame.
Everyone who wants old mates back should tell them to jump onto subbing with both feet today, some still might slip through the net. By the 2nd SOE are firmly gonna be closing the door on the shutdown.
Well hah. Seems Dragonram's problems were with the Credit Card, not with the subscription service. So yeah. He's back now. So I think you have until the end of the day.
I was able to get Mr. O reactivated. His issue was that he created his SOE account in the UK and paid using Pounds. Having that set in his account enforced a check to see if he was reactivating through a UK ip address. odd... So he switched it to a US zip code and US Dollars and I was able to use my card.
Anyway, the tech I spoke to said they had a meeting this morning and they are no longer allowing reactivations. Although they seem to be clueless that you are still able to reactivate today.
Get to it people!! Today is your last chance!
Reizen wrote:
I was able to get Mr. O reactivated. His issue was that he created his SOE account in the UK and paid using Pounds. Having that set in his account enforced a check to see if he was reactivating through a UK ip address. odd... So he switched it to a US zip code and US Dollars and I was able to use my card.Anyway, the tech I spoke to said they had a meeting this morning and they are no longer allowing reactivations. Although they seem to be clueless that you are still able to reactivate today.Get to it people!! Today is your last chance!
YAYA! Wb
I have Bank Transfer.How do I change my currency (it was in fact Euro - can't believe I didn't notice that)? And how do I remove my payment source if it has no "delete" button to it?
How do you change it from Pounds to US dollars? I've changed the zip code but can't change the currency.
I actually called Tech Support at 1-858-537-0898. They have to change it on their end... there is no way to do it yourself. Just tell them you need to change the currency type on your account, that you moved, etc. He asked our new zip/post code. He changed it and it took effect immediately.
The tech support line is open until 7pm PST and there was a bit of a wait for the MxO line. Be patient and good luck!!!
I actually called Tech Support at 1-858-537-0898. They have to change it on their end... there is no way to do it yourself. Just tell them you need to change the currency type on your account, that you moved, etc. He asked our new zip/post code. He changed it and it took effect immediately.The tech support line is open until 7pm PST and there was a bit of a wait for the MxO line. Be patient and good luck!!!
Thanks Reizen! I actually just got ahold of gracewing, and she subbed up no problem, so I won't need to change anything. Thanks!! Hopefully someone else with this problem will use your info.
Can I call this number from Europe, or do I need additional digits?
Reizen wrote:I actually called Tech Support at 1-858-537-0898. They have to change it on their end... there is no way to do it yourself. Just tell them you need to change the currency type on your account, that you moved, etc. He asked our new zip/post code. He changed it and it took effect immediately.The tech support line is open until 7pm PST and there was a bit of a wait for the MxO line. Be patient and good luck!!! Can I call this number from Europe, or do I need additional digits?
http://www.countrycallingcodes.com/
You should be able to get the US country code from this site, I just did a quick glance at it.
Yeiks! You'll be calling from Germany?! I believe you would dial 00-1-858-537-0898. Hopefully this works for you. 7pm PST will be in 5 hours I believe.
