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Character Login Issues
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The Matrix Online » Top » Support Forums » General Technical Help and Questions Previous Topic  |  Next Topic      Go to Page: 1 , 2 , 3 , 4 , 5 , 6 , 7 , ...  58  Next
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Administrator

Joined: Aug 15, 2005
Messages: 2815
Location: Parts Unknown...
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Folks,

 

I wanted to touch base with you all regarding the character login issue. This includes the following error messages:

 

"The character is Already in use according to the object Supervisor"

 

OR

 

"The character that you are attempting to log in with already has a connection to a margin server"

 

This issue is currently being looked into and I will keep you all as updated as possible.



Administrator

Joined: Aug 15, 2005
Messages: 2815
Location: Parts Unknown...
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Folks,


An update for you.


If this issue is still occuring please provide me with your character name. This will help get to the bottom of the problem. Thanks.




Jacked Out

Joined: Aug 30, 2005
Messages: 15
Location: HvCft Divine Abode II
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Character name is DarkZen on recurrsion. Thanks in advance.





Administrator

Joined: Aug 15, 2005
Messages: 2815
Location: Parts Unknown...
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Folks,


Latest update has it that all accounts should be unlocked shortly. Stand by.







Joined: Aug 17, 2005
Messages: 50
Location: UK
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my char is stealthman and login is shadowclaw5

 

i wish to have help :smileymad:

 

ty

 




Joined: Aug 15, 2005
Messages: 23
Location: Devil'sAdvocates- recuression
Offline

KrazyDee  on recussion  , thanx for the help Joel




Joined: Aug 27, 2005
Messages: 15
Location: United Kingdom
Offline

Well as you know i cant login Turbious at all, the only character i use. I can create a character but can only log them in on creation but not after that, due to the other character being believed to be logged on. Hope this helps. On recursion server.

Message Edited by Turbious on 09-06-2005 07:33 PM
Message edited by Turbious on 09/06/2005 10:33:15.





Joined: Aug 17, 2005
Messages: 50
Location: UK
Offline

are they unlocked now?


Jacked Out

Joined: Sep 6, 2005
Messages: 23
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Haywire1, on recursion


Administrator

Joined: Aug 15, 2005
Messages: 2815
Location: Parts Unknown...
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Turbious,


All characters are being unlocked from what I understand. Sit tight for an hour or so and I'll give you an update once this has been completed.






Joined: Aug 17, 2005
Messages: 50
Location: UK
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Thx joel i was worried, in fact, i am still worried :S i expect it'll turn out ok SMILEY




Virulent Mind

Joined: Aug 15, 2005
Messages: 120
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here's hoping for the best. Is this a permanent fix, or every time we log in we may or may not have this problem?



Freak3r on recurrsion

Message Edited by Freak3r on 09-06-2005 02:43 PM
Message edited by Freak3r on 09/06/2005 10:43:32.



Jacked Out

Joined: Aug 15, 2005
Messages: 243
Offline

Joel, does this include the "This character could not be loaded because there is allready a load attempt in progress"?

I'm still getting this every time I jackout (using hardline, or the
/jackout command). The next time I go to login after jacking out I get
this message. And I just tested this, I was able to login, then i
jacked out, and attempted to login again and got this message.



Administrator

Joined: Aug 15, 2005
Messages: 2815
Location: Parts Unknown...
Offline

Konvertor,


It should cover that as well. We'll play it like this. I'll let you know once this has occured and if you still can't login we'll go from there.






Joined: Aug 27, 2005
Messages: 15
Location: United Kingdom
Offline

Looks like i'll be sitting tight until tomorrow now TSR-Joel as its time for me to head to work. Many thanks for the assistance and now i know you guys are working on a solution i'm sure everything will return to normal by tomorrow. Good luck and good hunting to the rest of my fellow players once you get online.

 

Peace out

 

Turbious
 
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