Maybe the sheer volume of complaints over the past two years has finally made SOE listen, and raise their game in the CS dept.
I am still unconvinced, as most of you know what I and a lot of other players have had to endure, with nothing but flim flam and 'the company line' from the CS dept in the past.
Oh, and not to mention the snap decisions made to suit one group of players, and seriously p1ss off another group.
Wow, a faction named the glitch society that has a lot of faction/crew bugs. How fitting. lol