We are currently experiencing problems with our login servers which is causing players to get "Authentication Time out" and "invalid password / username" errors.

We are working to correct this issue and apologize for any inconvenience.

Servers are scheduled to go down for a restart, and the removal/deactivation of the Anniversary event, starting at 4:00 am Pacific time on Thursday, April 2nd.

Servers should be back up within an hour or two of shutdown.

On Wednesday, February 18th at 4:00 AM Pacific Time the servers will go offline for an update and should return to service within 4 hours of shut down.

Update Note details can be found here.

Beginning at 4 AM PDT on Tuesday, March 10, 2009, SOE Account and the Station Store will be unavailable due to maintenance. We expect this maintenance to take approximately 4 hours.

This might cause some forum accounts to temporarily lose permissions, due to the inability to verify account status while the maintenance is taking place. This is only temporary and normal permissions will return automatically once the maintenance is complete.

We apologize for this interruption and will resume all affected services as soon as the maintenance is completed.

Beginning at 3 AM PDT on Thursday, April 16, 2009, SOE Account and Commerce flow, Station Store and the Station Marketplace will be unavailable due to maintenance. We expect this maintenance to take approximately 4 hours.

During this time, no new game sessions will be able to be started. Players already in-game should be able to stay in the neighborhood they are in, but changing neighborhoods will cause you to lose your session. We expect the session maintenance to take approximately 3 hours.

This might also cause some forum accounts to temporarily lose permissions, due to the inability to verify account status while the maintenance is taking place. This is only temporary and normal permissions will return automatically once the maintenance is complete.

We apologize for this interruption and will resume all affected services as soon as the maintenance is completed.

Beginning at 4am Pacific Time on Tuesday, February 10th, all log-in servers will be undergoing maintenance. During this maintenance you will be unable to log in to all games and account management tools, and may be disconnected from the server if you are already logged in.

We expect this maintenance to take approximately 1 hour. We apologize for this interruption and will resume log-in services as soon as the maintenance is completed.

Servers are scheduled to be restarted at 4:00 AM PST on Wednesday, March 11th. Servers should be back up within an hour or two of shutdown.

• Players forum handle to be nominated (link to forum profile would be great)
  
• Short paragraph on why this person should be profiled
• Server they play on

On behalf of SOE, we wanted to thank our MxO community for their interest in joining their friends in the final days of The Matrix Online.  We are happy to confirm that we were able to accommodate those that came back into MxO and re-subscribed between May 27^th and June 4^th.  As part of this re-activation you will now be able to play through the end of the service on July 31, 2009.

We’ve had some questions regarding subscription refunds for the folks that were able to reactivate their accounts during the timeframe listed above and wanted to address them. 

As with subscribers that were active at the time of the announcement, prorated refunds (from the June 1^st cutoff date) will be processed for the accounts that subscribed between May 27^th to June 4^th.  These refunds will be removed from the valid credit card on the account and if there is not a valid credit card on the account, we will initiate processing and mailing of a check to be received on or before October 2009.

Additionally, these accounts are being extended the same trial offers that were extended to active MxO subscribers at the time the closure announcement was made.  Station accounts that fall into the categories above will have full paid subscriber status to the following SOE massively-multiplayer online PC games at no cost between June 1, 2009 and July 31, 2009:  Free Realms™, EverQuest®, EverQuest II®, and Star Wars Galaxies™.  (Please understand that this play time cannot be used as a credit toward any subscription or membership, including a Station Account Access subscription.)

We truly appreciate your loyalty to The Matrix Online and hope that you can find a new home in another SOE game.

Virrago wrote:

machete wrote:

its about time we had a Vector operative profile!

I agree.

hope to see a lot more =D

its about time we had a Vector operative profile!

mantra777 wrote:

Which holographic Poster are you talking about?

Il be posting pictures in a day or so. Gonna keep you all under suspense.

Phluff wrote:

Virrago wrote:

cloudwolf wrote:

z0mg at MxO press coverage!

http://www.massively.com/2008/03/19...-to-the-matrix/

 

Neat! They liked my feature I guess " width="15" height="15" />

Well bless your <3 !!  You're just phull of surprises aren't you... ^_^

/phormalcurtsey

PS:  Next time, mention MxoSpace ok?  >.>  " />

Virrago didnt give that to Massively. Someone must have seen it.

z0mg at MxO press coverage!

http://www.massively.com/2008/03/19...-to-the-matrix/

 

Good grief, you actually managed to get all the Devs (and more) to attend! And on Syntax no less. Nice work.

(Edit) Virrago's second link is broken (the one supposed to take European players to the PotBS site).

I decided to honour my nation and play as British now in the open beta.

Ah, never mind! Will it be late or delayed until next week?

Hope you had a good Vacation