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The Matrix Online
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News and Announcements News and Announcements Maintenance for Thursday January 11, 2007 @ 9:30 AM PST Maintenance for Thursday January 11, 2007 @ 9:30 AM PST Virrago 0 01/10/2007 12:12
  Maintenance for Thursday January 11, 2007 @ 9:30 AM PST

The forums will be down for approximately 90 minutes for Maintenance.

(Unstuck SMILEY -Jury)






Community Community News Operative Profile - Illyria22 - 01-22-08 Re:Operative Profile - Illyria22 - 01-22-08 Virrago 0 01/22/2008 16:08
  Anamodiel wrote:
Gerik wrote:
Virrago wrote:
Anamodiel wrote:
Thanks for doing this, Raijinn! SMILEY<img mce_tsrc=" />

Raijinn?
LOL
LOL!!

I was just having a conversation with a factionmate at the time that I was posting this, and we were talking about Raijinn as I wrote that post.

Oh my God. Why DID YOU HAVE TO QUOTE THAT?! I would have EDITED.

hahahahah.

I feel like such a noob now. I love you, VIRRAGO!
I forgive you SMILEY

Community Community News Operative Profile - Illyria22 - 01-22-08 Re:Operative Profile - Illyria22 - 01-22-08 Virrago 0 01/22/2008 16:08
  SolidRevolver wrote:
Virrago wrote:
Anamodiel wrote:
Thanks for doing this, Raijinn! SMILEY<img src=" />

Raijinn?


=O  Thats terrible, to get those names mixed up, it is like calling your character on MxO a 'toon' SMILEY

SMILEY<img src=" />


I call all my characters in every game I've ever played toon SMILEY


Community Community News Operative Profile - Illyria22 - 01-22-08 Re:Operative Profile - Illyria22 - 01-22-08 Virrago 0 01/22/2008 16:04
  Gerik wrote:
Virrago wrote:
Anamodiel wrote:
Thanks for doing this, Raijinn! SMILEY<img mce_tsrc=" />

Raijinn?
LOL

/shakes head sadly
Community Community News Operative Profile - Illyria22 - 01-22-08 Re:Operative Profile - Illyria22 - 01-22-08 Virrago 0 01/22/2008 15:59
  Anamodiel wrote:
Thanks for doing this, Raijinn! SMILEY<img src=" />

Raijinn?
Community Community News Operative Profile - Illyria22 - 01-22-08 Operative Profile - Illyria22 - 01-22-08 Virrago 0 01/22/2008 13:30
 


Every week we profile a Matrix Online community member. Find out more about the other people you play the game with! Meet Illyria22 from the Recursion Server and the player behind her!


News and Announcements News and Announcements Server Restart - Thursday, November 8th Server Restart - Thursday, November 8th Virrago 0 11/07/2007 12:31
  The Matrix Online Servers will be coming down for a restart on Thursday morning ( time is still pending).  After this restart, we will be turning the Halloween event back on for another 5 days till November 13th! 

On November 13th the servers will be coming down for an extended maintenance period for some Operating System updates.


News and Announcements News and Announcements Happy Veteran's Day Happy Veteran's Day Virrago 0 11/09/2007 15:36
  On November 11th Veterans/Remembrance Day is celebrated by many throughout the world. It marks the anniversary of the signing of the Armistice, which ended the fighting in World War I back in 1918   However it doesn't just honor that occasion, it is a holiday to celebrate the cause of world peace. What this day is really about is honoring our troops and their loved ones, both retired and current, for all they have done for this country and our world.

From all of us here at Sony Online Entertainment to all of our present and former troops, their families, and supporters of freedom and peace, we give you our thanks. We salute you!
News and Announcements News and Announcements Announcing Podcast #25 Announcing Podcast #25 Virrago 0 11/09/2007 15:37
 

Join us for the latest Official SOE Podcast!  SOE Podcast #25 is now available for download! Listen in as the Community Relations Team talks about what's going on in our games, chat with dev-team members, and do what we do best--make fun of ourselves. You can download the file from the SOE Podcast Homepage.

If you want to leave us some feedback, feel free to fire off an e-mail to Brenlo@soe.sony.com or post your feedback over on the Station forums!

News and Announcements News and Announcements Server Maintenance - 11/13/07 Server Maintenance - 11/13/07 Virrago 0 11/13/2007 08:17
  The server maintenance is running longer then expected and it will take a couple more hours to be completed.


The servers are currently down for an extended maintenance period for Operating System updates.

News and Announcements News and Announcements Thanksgiving and Customer Service Thanksgiving and Customer Service Virrago 0 11/14/2007 08:59
 
Customer Service will have limited support on Thursday 22nd and Friday 23rd November, so that our support staff may spend time with their families on this holiday. We appreciate your patience as hold times may be extended over this period.

Thank you for your understanding!

News and Announcements News and Announcements Update 56 - Thursday, November 15th , 2007 Update 56 - Thursday, November 15th , 2007 Virrago 0 11/14/2007 15:14
 
Update 56 will be released on Thursday, November 15th at 4:00 AM Pacific Time. Servers will go offline at 4:00 AM for the update and should return to service within 3 hours of shut down.
News and Announcements News and Announcements Server Restart - Thursday, November 29th@ 4:00AM PDT Server Restart - Thursday, November 29th@ 4:00AM PDT Virrago 0 11/28/2007 15:43
  Servers are scheduled to be restarted at 4:00 AM PDT on Thursday, November 29th. There will also be a chat maintenance during this same time period.


SMILEY

News and Announcements News and Announcements Announcing Podcast #26 Announcing Podcast #26 Virrago 0 12/03/2007 07:45
 

Join us for the latest Official SOE Podcast!  SOE Podcast #26 is now available for download! Listen in as the Community Relations Team talks about what's going on in our games, chat with dev-team members, and do what we do best--make fun of ourselves. You can download the file from the SOE Podcast Homepage.

If you want to leave us some feedback, feel free to fire off an e-mail to Brenlo@soe.sony.com or post your feedback over on the Station forums!


News and Announcements News and Announcements Limited CS Thursday and Friday - December 13th - 14th Limited CS Thursday and Friday - December 13th - 14th Virrago 0 12/10/2007 07:18
 
There will be limited Customer Support / Technical support on Thursday and Friday (13th and 14th of December). We appreciate your patience as ticket times may be a little longer over these two days.

News and Announcements News and Announcements Announcing Podcast #28 Announcing Podcast #28 Virrago 0 01/18/2008 12:05
 

Join us for the latest Official SOE Podcast!  SOE Podcast #28 is now available for download! Listen in as the Community Relations Team talks about what's going on in our games, chat with dev-team members, and do what we do best--make fun of ourselves. You can download the file from the SOE Podcast Homepage.

If you want to leave us some feedback, feel free to fire off an e-mail to Brenlo@soe.sony.com or post your feedback over on the Station forums!


News and Announcements News and Announcements Limited Staffing Monday 21st January, for Martin Luther King Day Limited Staffing Monday 21st January, for Martin Luther King Day Virrago 0 01/16/2008 08:26
  There will be limited CS staffing Monday 21st January, for Martin Luther King Day.

Thank you for your understanding.


News and Announcements News and Announcements Happy Holidays from SOE! Happy Holidays from SOE! Virrago 0 12/21/2007 10:57
 


News and Announcements News and Announcements What is Station Access? What is Station Access? Virrago 0 01/15/2008 13:20
 

Station Access is an account subscription option offered to customers who want to subscribe to more than one of the SOE premium games and grants players access to EverQuest®, PlanetSide®, EverQuest® Online Adventures™ for the PlayStation®2 computer entertainment system, EverQuest® Macintosh Edition, EverQuest® II, Star Wars Galaxies™, The Matrix Online, Vanguard: Saga of Heroes™ and Pirates of the Burning Sea.

Full access Station Access is available for the low monthly subscription price of $29.99/month (plus applicable sales taxes, if any). The Station Access subscription fee is a recurring charge (just as current individual game subscription account charges), which means that SOE may charge your credit card each subscription period unless and until you cancel. Station Access subscriptions can be paid for with a valid credit card or debit card with the Visa or MasterCard logo. In addition to the fees described above, if you are a resident of a country or territory within the European Union, you will also be charged a value-added tax (VAT) equal to 17.5% of the applicable fee.

Each Station Access subscription may only apply to a single account. You must sign up for a Station Access subscription for each account separately. Also, while you have access to all games as listed above, you can only play one game at a time per Station Access account (e.g. You can not run PlanetSide on one machine or in one window, EverQuest on another machine or in another window, both on the same Station Access account).

With a Station Access subscription you will receive:
  • Access to your favorite SOE Premium games - A Station Access subscription will give you access to your favorite live online games including: EverQuest® II, EverQuest®, PlanetSide®, Star Wars Galaxies™, Vanguard: Saga of Heroes™, The Matrix Online and EverQuest® Online Adventures™.
  • Additional Character Slots - Receive additional character slots for Vanguard: Saga of Heroes (4 slots), EverQuest II (5 slots) and EverQuest (2 slots).
  • Bonus Adventure Packs - Expand your adventures in EverQuest II with three Adventure Packs: The Bloodline Chronicles; The Splitpaw Saga; and The Fallen Dynasty, all included at no additional cost with a Station Access™ subscription once you have been subscribed to Station Access™ for at least two months.
  • Casual Strategy game Packs & Starter Decks - Launch your pirate fleet with two game packs for the Pirates Constructible Strategy Game™ Online, as well as one of the four starter decks (randomly selected) from both the Stargate™ Online Trading Card Game and the Star Chamber game and a starter deck for Legends of Norrath: Oathbound.
  • Newsletter - Sign-up for the Station Access newsletter for exclusive offers, featured content, SOE news and more!
  • Standard features of Station Players™ - The Station Access subscription includes access to some of the standard features of Station Players™ for EverQuest, EverQuest II and Vanguard: Saga of Heroes but does not include access to the premium features of the Station Players service.

A Station Access subscription does not include the software for the games themselves. You must purchase the software at retail or via a digital download and register a valid account key for each game/expansion you wish to play. For example, if you sign an account up for Station Access service but you have only bought EverQuest and PlanetSide, that account will not be able to play EverQuest Online Adventures unless and until you purchase a copy of EverQuest Online Adventures. A Station Access subscription also does not include subscription services for non-SOE published titles, such as certain versions of EverQuest, EverQuest Online Adventures or PlanetSide published by SOE partners outside of North America, or SOE's wireless or handheld games. Nor will a Station Access subscription include services for which SOE may from time to time charge (for instance, a name change and/or server transfer service). Additionally, you must provide your own Internet access and all required hardware.

If you cancel your Station Access subscription or it is cancelled or terminated, but you continue with your individual game subscription, you will only retain access to the standard number of characters for that game. You will only have access to your additional character slots while you are an active Station Access subscriber. You will also lose access to any Adventure Pack content you received as part of your Station Access subscription unless and until you either purchase the Adventure Pack(s) or re-subscribe to a Station Access subscription.

If you would like more information about Station access, please visit Station Players for additional details.

 

News and Announcements News and Announcements Winter Holiday Update - Thursday, December 13, 2007 Winter Holiday Update - Thursday, December 13, 2007 Virrago 0 12/12/2007 15:59
  On Thursday, December 13th at 4:00 AM Pacific Time the servers will go offline at 4:00 AM for the update and should return to service within 3 hours of shut down.



News and Announcements News and Announcements Announcing Podcast #27 Announcing Podcast #27 Virrago 0 12/14/2007 14:31
 

Join us for the latest Official SOE Podcast!  SOE Podcast #27 is now available for download! Listen in as the Community Relations Team talks about what's going on in our games, chat with dev-team members, and do what we do best--make fun of ourselves. You can download the file from the SOE Podcast Homepage.

If you want to leave us some feedback, feel free to fire off an e-mail to Brenlo@soe.sony.com or post your feedback over on the Station forums!


News and Announcements News and Announcements Limited Holiday Technical Support Hours Limited Holiday Technical Support Hours Virrago 0 12/20/2007 12:09
  With the coming holidays, SOE Technical Support will have limited support hours.

On Monday December 24th in observance of Christmas Eve, technical support will be closing at 5PM PST.

Tuesday December 25th, Christmas Day, Technical Support will be closed.

From Wednesday December 26th to Friday December 28th, Technical Support will be limited to chat and E-mail only during normal business hours.

Monday, December 31st, New Year's Eve, and Tuesday, January 1st, New Year's Day, Technical Support will be limited to E-mail contacts only.


News and Announcements News and Announcements Purchase Authorization Purchase Authorization Virrago 0 02/27/2008 12:17
 

To provide our customers with increased credit card security, Sony Online Entertainment will be partnering with Visa and MasterCard. In a few weeks, SOE will add Verified by Visa and MasterCard Secure to our Station store purchase flow.

 

Q. How will this affect an SOE customer?

A. When adding new subscriptions, changing a subscription or purchasing software from the station store you, the customer, will be prompted to join Verified by Visa or MasterCard Secure. An application will pop up and prompt you to join the security program.

 

Q. How much does it cost to join Verified by Visa or MasterCard secure?

A. It is completely free to join Visa and MasterCard's security for online purchases.

 

Q. Why should I give Sony Online entertainment my personal information?

A. The information requested for these programs is not stored on any SOE servers. These programs are provided by Visa and MasterCard. Only Visa and MasterCard will retain the information you provide for your security.

 

When accessing the Verified by Visa and MasterCard sign up page, please enter all requested information. This is a secure site and only Visa or MasterCard will have your information. After you have signed up for the security program, you will need to login again to verify that the card has been secured.

 

News and Announcements News and Announcements Update 58 Hotfix - Thursday, February 28th Update 58 Hotfix - Thursday, February 28th Virrago 0 02/27/2008 15:23
  On Thursday, February 28th at 4:00 AM Pacific Time the servers will go offline for a hotfix and should return to service within 3 hours of shut down.
News and Announcements News and Announcements Forum Maintenance: Wednesday, January 30th 10:00 AM PST Forum Maintenance: Wednesday, January 30th 10:00 AM PST Virrago 0 01/29/2008 10:19
  The forums will be undergoing maintenance on Wednesday, January 30th at 10:00 AM PST.  The forums will not be available during this time.  The expected downtime is approximately 4 hours.
News and Announcements News and Announcements Server Restart - Thursday, January 31th @ 4:00AM PDT Server Restart - Thursday, January 31th @ 4:00AM PDT Virrago 0 01/30/2008 13:19
  Servers are scheduled to be restarted at 4:00 AM PDT on Thursday, January 31th. Servers should be back up within an hour or so of shutdown.

News and Announcements News and Announcements Announcing Podcast #30 Announcing Podcast #30 Virrago 0 02/29/2008 15:57
 

Join us for the latest Official SOE Podcast!  SOE Podcast #30 is now available for download! Listen in as the Community Relations Team talks about what's going on in our games, chat with dev-team members, and do what we do best--make fun of ourselves. You can download the file from the SOE Podcast Homepage.

If you want to leave us some feedback, feel free to fire off an e-mail to Brenlo@soe.sony.com or post your feedback over on the Station forums!


News and Announcements News and Announcements Support Limited During President’s Day Holiday Support Limited During President’s Day Holiday Virrago 0 02/15/2008 16:13
 

On Monday February 18, 2008, Technical and Account/Billing staffing will be limited to Chat and email support. Please visit the Support site to submit your inquiries.

News and Announcements News and Announcements Announcing Podcast #29 Announcing Podcast #29 Virrago 0 02/15/2008 16:12
 

Join us for the latest Official SOE Podcast!  SOE Podcast #29 is now available for download! Listen in as the Community Relations Team talks about what's going on in our games, chat with dev-team members, and do what we do best--make fun of ourselves. You can download the file from the SOE Podcast Homepage.

If you want to leave us some feedback, feel free to fire off an e-mail to Brenlo@soe.sony.com or post your feedback over on the Station forums!

News and Announcements News and Announcements SOE Internship Program SOE Internship Program Virrago 0 02/19/2008 09:06
 

SOE is currently looking to fill several intern positions on various teams. An internship at SOE is a prearranged learning experience designed to place students on a project that is relevant to their academic and professional goals. Interns will work as part of a team with people from many professional backgrounds while testing their skills working on a project. A mentor will be assigned to each intern, who will provide continual guidance and feedback until completion of the internship.

These are paid part-time positions (approximately 9 weeks in length) that provide invaluable real-work experience and offer students an opportunity to grow both professionally and personally as well as make tremendous networks for future career opportunities.

See all the intern positions SOE has available by going to SOE Career Opportunities.

 

News and Announcements News and Announcements Sony Online Entertainment To Help Girls Get Their Game On Sony Online Entertainment To Help Girls Get Their Game On Virrago 0 02/21/2008 08:45
  Sony Online Entertainment LLC (SOE) today announced a progressive new scholarship program with The Art Institutes designed to educate and recruit more women into the video game industry.  The official SOE G.I.R.L. -- Gamers In Real Life -- scholarship is the first of its kind with The Art Institutes to encourage students toward career paths in the creative and applied arts, ultimately resulting in the development of games that are more interesting for women to play.  Read the full article at Earthtime.org and learn more about this scholarship program.

News and Announcements News and Announcements Server Restart - Thursday, January 24th @ 4:00AM PDT Server Restart - Thursday, January 24th @ 4:00AM PDT Virrago 0 01/23/2008 15:00
  Servers are scheduled to be restarted at 4:00 AM PDT on Thursday, January 24th. Servers should be back up within an hour or so of shutdown.
News and Announcements News and Announcements To Our Friends and Family in the Midwest To Our Friends and Family in the Midwest Virrago 0 06/13/2008 16:18
 

As some of you may know, parts of the Midwestern United States are experiencing heavy rainfall and flooding. Rains have fallen continuously all week and rivers are expected to rise further over the next few days. This will put more homes and families at risk. Thousands have been displaced and a number of deaths have occurred.

We know that many of our community members and their families and friends are in the midst of this devastating weather. Our thoughts and hopes go out to anyone affected by this tragic event.

- SOE Community Team




News and Announcements News and Announcements Server Restart - Thursday, June 19 Server Restart - Thursday, June 19 Virrago 0 06/18/2008 10:56
  Servers are scheduled to be restarted at 4:00 AM PDT on Thursday, June 19th. Servers should be back up within an hour or two of shutdown.

News and Announcements News and Announcements Server Restart - Thursday, April 10th Server Restart - Thursday, April 10th Virrago 0 04/09/2008 15:32
  On Thursday, April 10th at 4:00 AM Pacific Time the servers will go offline for a hotfix and should return to service within 3 hours of shut down.


News and Announcements News and Announcements Server Restart - Thursday, April 17th Server Restart - Thursday, April 17th Virrago 0 04/16/2008 14:11
  Servers are scheduled to be restarted at 4:00 AM PDT on Thursday, April 17th. Servers should be back up within an hour or two of shutdown.
News and Announcements News and Announcements Fan Faire Returns to the Las Vegas Hilton, August 14 – 17, 2008! Fan Faire Returns to the Las Vegas Hilton, August 14 – 17, 2008! Virrago 0 04/17/2008 15:18
 

If you've never been to an SOE Fan Faire before, you've been missing out! Fan Faire is a great place for SOE gamers to mix and mingle with each other and meet some of the faces behind their favorite SOE games. Here's just a taste of some of the great stuff we're planning:

  • In-game tournaments
  • Live, game-themed tournaments and quests
  • A costume contest
  • Lots of social activities, including a Kickoff Reception, a Grand Banquet and a VIP Party with live entertainment
  • Sneak peaks at SOE titles currently in development
  • The 2nd Annual Community Address from SOE President John Smedley
  • Developer forums and roundtables

 And that's just the beginning! No matter which SOE game you like to play, Fan Faire will be a blast! Even if you're not an SOE gamer, we encourage you to join us and bring your friends!

Passes will go on sale later this Spring, but you can book your hotel stay now! The Las Vegas Hilton is currently accepting reservations at the discounted Fan Faire rate of just $139 per night. Just call (800) 635-7711 and tell them you're with Sony Online Entertainment, booking code SSOE8 or click here to make online reservations. Space is limited – so get your room soon, in case they sell out!

Hope to see you in Las Vegas!

Watch for passes to go on sale and other Fan Faire announcements on the Fan Faire site.

News and Announcements News and Announcements SOE System Maintenance – March 12, 2008 SOE System Maintenance – March 12, 2008 Virrago 0 03/06/2008 08:56
  Beginning at 1:00 AM PDT/8:00 AM GMT on Wednesday, March 12th all SOE services including game servers, forums, game websites, and subscription services will be unavailable due to system maintenance. We expect this maintenance to take approximately six hours (7:00 AM PDT).

We apologize for this interruption and will resume all affected services as soon as the maintenance is completed.

News and Announcements News and Announcements Announcing Podcast #34 Announcing Podcast #34 Virrago 0 04/28/2008 12:15
 

Join us for the latest Official SOE Podcast!  SOE Podcast #34 is now available for download! Listen in as the Community Relations Team talks about what's going on in our games, chat with dev-team members, and do what we do best--make fun of ourselves. You can download the file from the SOE Podcast Homepage.

If you want to leave us some feedback, feel free to fire off an e-mail to Brenlo@soe.sony.com or post your feedback over on the Station forums!


News and Announcements News and Announcements Server Restart - Thursday, May 1st Server Restart - Thursday, May 1st Virrago 0 04/30/2008 13:43
  Servers are scheduled to be restarted at 4:00 AM PDT on Thursday, May 1st. Servers should be back up within an hour or two of shutdown.


 
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