Please be advised that SOE phone support and in-game support will be unavailable from 10am – 2:00pm (PST) this Friday, November 21st. Phone support will resume at 2:00pm and available for the remainder of the day until 7pm. In-game support will resume at 2:00pm and be available for the remainder of their normal business hours. We apologize for any inconvenience this might cause.

On Thursday, December 18th at 4:00 AM Pacific Time the servers will go offline for an update and should return to service within 4 hours of shut down.

Update Note details can be found here.

Servers are scheduled to be restarted at 4:00 AM PST on Thursday, January 15th. Servers should be back up within an hour or two of shutdown.

Due to the Martin Luther King, Jr. Day holiday, there will be limited Customer Service staffing for in-game support on Monday, January 19, 2009. Technical and account support will be unaffected by the holiday.

We appreciate your patience and understanding for any delays you may experience.

Update 66 is being delayed for testing purposes and is tentatively being rescheduled for Friday, February 13th.

We apologize for the delay and we will update you tomorrow on the status of Update 66.

Beginning at 3 PM PST on Monday, March 2, 2009, SOE Account and the Station Store will be unavailable due to maintenance. We expect this maintenance to take approximately 4 hours.

This might cause some forum accounts to temporarily lose permissions, due to the inability to verify account status while the maintenance is taking place. This is only temporary and normal permissions will return automatically once the maintenance is complete.

We apologize for this interruption and will resume all affected services as soon as the maintenance is completed.

Servers are scheduled to be restarted at 4:00 AM PST on Friday, February 6th. Servers should be back up within an hour or two of shutdown.

From 9:00 PM PDT until 11:00 PM PDT on Thursday, April 30, 2009, SOE Account and Commerce flow, Station Store and the Station Marketplace will be unavailable due to maintenance. We expect this maintenance to take approximately 2 hours.

This might also cause some forum accounts to temporarily lose permissions, due to the inability to verify account status while the maintenance is taking place. This is only temporary and normal permissions will return automatically once the maintenance is complete.

We apologize for this interruption and will resume all affected services as soon as the maintenance is completed.

We are currently experiencing problems with our login servers which is causing players to get "Authentication Time out" and "invalid password / username" errors.

We are working to correct this issue and apologize for any inconvenience.

Servers are scheduled to go down for a restart, and the removal/deactivation of the Anniversary event, starting at 4:00 am Pacific time on Thursday, April 2nd.

Servers should be back up within an hour or two of shutdown.

On Wednesday, February 18th at 4:00 AM Pacific Time the servers will go offline for an update and should return to service within 4 hours of shut down.

Update Note details can be found here.

Beginning at 4 AM PDT on Tuesday, March 10, 2009, SOE Account and the Station Store will be unavailable due to maintenance. We expect this maintenance to take approximately 4 hours.

This might cause some forum accounts to temporarily lose permissions, due to the inability to verify account status while the maintenance is taking place. This is only temporary and normal permissions will return automatically once the maintenance is complete.

We apologize for this interruption and will resume all affected services as soon as the maintenance is completed.

Beginning at 3 AM PDT on Thursday, April 16, 2009, SOE Account and Commerce flow, Station Store and the Station Marketplace will be unavailable due to maintenance. We expect this maintenance to take approximately 4 hours.

During this time, no new game sessions will be able to be started. Players already in-game should be able to stay in the neighborhood they are in, but changing neighborhoods will cause you to lose your session. We expect the session maintenance to take approximately 3 hours.

This might also cause some forum accounts to temporarily lose permissions, due to the inability to verify account status while the maintenance is taking place. This is only temporary and normal permissions will return automatically once the maintenance is complete.

We apologize for this interruption and will resume all affected services as soon as the maintenance is completed.

Beginning at 4am Pacific Time on Tuesday, February 10th, all log-in servers will be undergoing maintenance. During this maintenance you will be unable to log in to all games and account management tools, and may be disconnected from the server if you are already logged in.

We expect this maintenance to take approximately 1 hour. We apologize for this interruption and will resume log-in services as soon as the maintenance is completed.

Servers are scheduled to be restarted at 4:00 AM PST on Wednesday, March 11th. Servers should be back up within an hour or two of shutdown.

England, France, and Spain have unleashed their forces on the Caribbean. Naval officers captain massive warships through bloody engagements at sea. Freetraders charge through blockades and smuggle the war material needed to conquer the enemy's ports. Privateers raid enemy shipping, looting ships of their treasure and rival nations of their glory.

Through it all sail the Pirates. Bloody, bold, and resolute, they serve no flag and heed no king. They live free, fight hard, and obey only fate.

Blistering Naval Combat - Maneuver your ship in real time, turning one way to unleash a broadside and then cutting back to guard your damaged armor.

Savage Swashbuckling - Our swashbuckling system is something you've never seen in an MMO before.

PvP-Conquerable World - The Caribbean of 1720 is home to many dozens of ports belonging to the three great powers: Britain, France, and Spain. Each port is a valuable source of goods, equipment, and mission patrons.

Sophisticated Missions - Our mission system gives you a starring role in your own epic. Each player accumulates a personal supporting cast of NPCs, including old enemies, new friends, lost loves, and treacherous allies.

Dramatic Avatars - You don't have to look like everyone else. Our avatars are built with sixteen customizable slots. Choose hair, faces, footwear, hands, coats, hats, belts, jewelry, and much more.

Action For Every Play Style - Whether your interest is in ship combat, piracy, commercial trading, or adventure, you have a role to play, and all your adventures take place in a dramatic world of conflict and change.

The Pirates of the Burning Sea does have a monthly subscription. The fees are as follows:

• 1 month subscription: $14.99
• 3 month subscription: $41.99
• 6 month subscription: $77.99
• 12 month subscription: $143

Pirates of the Burning Sea is also included in the SOE Station Access subscription. A Station Access subscription will give you access to Pirates of the Burning Sea as well as: EverQuest®, EverQuest® II, PlanetSide®, Star Wars Galaxies™, Vanguard: Saga of Heroes™, The Matrix Online and EverQuest® Online Adventures™. Full access Station Access is available for a recurring monthly subscription price of $29.99/month (plus applicable sales taxes, if any).