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The Matrix Online
   Category   Forum   Topic   Subject   Author   Total Votes   Post Date 
Support Forums Account and Billing Issues (Subscription and Password) Regarding recent Global Collect issues (1/19/09) Regarding recent Global Collect issues (1/19/09) TSR-KenC 0 02/09/2009 17:40
 

There is currently an issue with our international billing system that was not resubscribing players who had used Global Collect to pay for their account for the month of January.  This is a known issue, and a fix for this should be implemented within the next 24 hours.  However, if you currently use our international billing system and require immediate assistance with resolving this issue, please contact the Technical and Billing Support department, and a Technical Support representative will assist you.

Support Forums General Technical Help and Questions Questions? Ask TSR-KenC here! Questions? Ask TSR-KenC here! TSR-KenC 0 06/19/2008 11:30
  Greetings, loyal fans of MXO!

Most of you know me as Ken, and some of you know me as 'that guy'! Either way, I've been put as the Tech rep here and I'd like to make the most of it assist you fine folks.

As such, I will create posts such as this on a semi-regular basis to show that I'm very dedicated to your cause. In this thread, you're free to ask anything of me.

Do you have a graphical issue that would like to get rid of? Ask away.

Do you have a question regarding the game as a whole or the server's status? Ask away.

Do you wish to know how much caffeine I consume on a regular basis? Ask away. (though not entirely on topic, I'll allow it here!)

Or anything else I might have missed.

You always have the option of sending a PM my way as well (in fact, I encourage it!) if you would like to keep the issue more private.




 
The Matrix Online
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