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All servers will be coming down for a quick update. The update should correct an issue which was causing the servers to crash.

Hurricane Katrina has left an incredible wake of destruction across the Mid-Atlantic States. Sony Online Entertainment would like to ask you to take a moment to make a donation to the American Red Cross in order to help alleviate some of the suffering.

In EverQuest II we have added the /donate command, type in /donate to be taken to the American Red Cross’s Hurricane 2005 relief page. For those members of SOE Communities in other games, you can contribute using this link, American Red Cross. The American Red Cross will process your donation and make sure that it is put to maximum use to help those whose lives have been affected by the hurricane.

Additionally, for our 13,000+ players actually in the affected areas, we will be suspending billing until such time as they are able to play again. In addition, any items or structures in any of our games, which decay over time, will be preserved until the user’s next login.

Thank you in advance for your support and generosity.

The SOE Family

There is not much we can say, not being in the path of Hurricane Katrina and having to face the uncertainty she brings. All we have is the news, brought in from outside and trying to capture this moment as best they can. However, they often forget the people and we know that many people, many of our people, our fans and our friends are there facing nature's wrath. We offer you our thoughts and prayers as well as all the hope that we can share that this passes leaving little impact on your lives.

To our friends and gaming family members in New Orleans and the Gulf Coast states; please be safe, take care of yourselves and your families and let us know all is well when you can.

Brenlo and the SOE family.

I figured it was time to re-post this information.

While playing within the game world of The Matrix Online and/or using the official message boards for The Matrix Online, no user shall:

1. Use foul language against another user, as determined by MxO personnel

2. Use sexually explicit language, as determined by MxO personnel

3. Use hate speech including, but not limited to, ethnic slurs, sexual slurs and religious epithets, as determined by MxO personnel

4. Harass and/or threaten other users or MxO staff members

5. Use excessive “shouting” (use of all caps) or “flood/spam” (continuous posting of repetitive/off-topic text)

6. Discuss and/or attempt to distribute any illegal substance including, but not limited to illegal drugs

7. Create offensive user/character names or otherwise abuse the naming system to create any name that violates other sections of the GPC, as determined by MxO personnel. We reserve the right to remove or change names and/or remove entire accounts as we see fit, without warning

8. Argue with or neglect to follow instructions of MxO Game Masters, Moderators or other MxO staff

9. Abuse the privileges of the online petition system, including but not limited to spamming of reports or false reports or false reports against other users

10. Deliberately log off or exit the game while a Game Master is communicating with you, to avoid disciplinary actions. This may result in a removal of gameplay privileges

11. Hack or deliberately use game bugs or loopholes to disrupt the game and/or message boards

12. Use flaws or loopholes in the game and/or message boards to commit fraudulent acts against other players

13. Attempt to modify any part of The Matrix Online game client, including, but not limited to any data sent between the client and the game server

14. Impersonate MxO staff members, customer support personnel, developers, producers or any SOE, Monolith, Warner Bros. Interactive or SEGA employee, past or present

15. Provide false or misleading information in your registered The Matrix Online game account and/or message board details

16. Post web links or URLs that point to content deemed inappropriate, as determined by MxO personnel

17. Violate any local, state, national or international law or regulation through the use of The Matrix Online properties

In addition, along with the guidelines addressed above, no user shall post obscene or defamatory content of any kind at any time while posting to the official online message board for The Matrix Online.