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Star Wars Galaxies » Top » Support Forums » General Technical Support Previous Topic  |  Next Topic      Go to Page: 1 , 2  Next
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Grand Moff

Joined: Jul 9, 2003
Messages: 474
Offline

I no longer have a private message option an when i go to the address manually it says I dont have permission? I'm 100 percent sure I have not herassed anyone. What is the deal?



Grand Moff

Joined: Sep 14, 2003
Messages: 181
Offline

And it's not just that. The OP is my first account and has not PM options but can post. This one has full functionallity and my 3rd account can neither post nore PM. I never even used that one but looked out of curiousity.



Senior Contributor

Joined: Mar 9, 2009
Messages: 48
Location: United States
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I also noticed I don't have the pm function right now.  I did as of yesterday.  Looked back in the posts a bit and found this  SWG Forum Issues.   Seems like the issue is happening again. Grrr...


Message edited by Adork on 04/16/2009 08:49:49.


Customer Support

Joined: Feb 4, 2008
Messages: 256
Location: San Diego, CA
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Close out all of your browsers and try logging back in. The maintenance we performed this morning would have affected the system's ability to determine what privs you should have: that in turn has the potential to remove/suppress several forum capabilities that accounts may normally have, including PM's.  All of the maintenance is done now, so if you start from scratch, your new login should authenticate properly, and you'll have all your capabilities back.



Senior Contributor

Joined: Mar 9, 2009
Messages: 48
Location: United States
Offline

Thanks for the response. 

 

Just tried this, and clearing my cache and cookies.  Still no pm's.



Counselor

Joined: Mar 9, 2005
Messages: 3618
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I tried this and it worked to allow PMs, but then it removed my ability to post in a thread. So I restarted again, and now I am back to not being able to use PMs but I can post in a thread..




Advocate

Joined: Sep 24, 2007
Messages: 2383
Location: CST
Offline

Gourney-SME wrote:

Close out all of your browsers and try logging back in. The maintenance we performed this morning would have affected the system's ability to determine what privs you should have: that in turn has the potential to remove/suppress several forum capabilities that accounts may normally have, including PM's.  All of the maintenance is done now, so if you start from scratch, your new login should authenticate properly, and you'll have all your capabilities back.


I've done all this, several times over and still no permissions to send/receive PMs.  I've cleared cache, history,temp files, closed IE, etc etc...




Grand Moff

Joined: Jul 9, 2003
Messages: 474
Offline

Gourney-SME wrote:

Close out all of your browsers and try logging back in. The maintenance we performed this morning would have affected the system's ability to determine what privs you should have: that in turn has the potential to remove/suppress several forum capabilities that accounts may normally have, including PM's.  All of the maintenance is done now, so if you start from scratch, your new login should authenticate properly, and you'll have all your capabilities back.


Negative Ghostrider the pattern is full. No PM link up top for me and i've logged and clear cookies and rebooted... I pretty much knew that it wouldnt work though because i have different functions available for my 3 accounts.



Advocate

Joined: Sep 24, 2007
Messages: 2383
Location: CST
Offline

Gourney-SME wrote:

Close out all of your browsers and try logging back in. The maintenance we performed this morning would have affected the system's ability to determine what privs you should have: that in turn has the potential to remove/suppress several forum capabilities that accounts may normally have, including PM's.  All of the maintenance is done now, so if you start from scratch, your new login should authenticate properly, and you'll have all your capabilities back.


I really need this issue addressed asap, as I do alot with the forums through PMs...thanks




Advocate

Joined: Sep 24, 2007
Messages: 2383
Location: CST
Offline

Just realized, my signature has been removed as well from my profile and the ability to put my own avatar... wth is going on in here?




Grand Moff

Joined: Sep 14, 2003
Messages: 181
Offline

I sent a pm to the CSR that posted here. This is also pestulence. If it makes you feel any better i dont have an option to PM you or my other char.


Message edited by CH_Trix on 04/16/2009 10:31:12.


Advocate

Joined: Sep 24, 2007
Messages: 2383
Location: CST
Offline

CH_Trix wrote:

I sent a pm to the CSR that posted here. This is also pestulence. If it makes you feel any better i dont have an option to PM you or my other char.


Yea, its weird for me too, my other, *non* main account on the forums, has everything, its just my main thats messed up, lol.




Ewok Lover

Joined: Apr 9, 2007
Messages: 2262
Location: Shadowfire
Offline

Cleared my cache, relogged, and I'm also still missing my PM function.

Edit to say that my signature is also missing.


Message edited by Kyehlar on 04/16/2009 14:13:23.


Community Relations

Joined: Jan 28, 2004
Messages: 10928
Location: Austin, Texas
Offline

If you have already tried this : "You may want to try logging out of the forums, then deleting your browser cookies, close browser, and then reopen and login. "

and you still don't have your PMs back... post here.

 




Grand Moff

Joined: Jul 9, 2003
Messages: 474
Offline

I tried that multiply and now i'm at home 2 different compluters. Also i have 3 account and 1 does not have PM, 1 can not post or PM, and 1 has full fuction.

forum names

Pestulence : no PM

CH_trix works fine

trixster No anything

 
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